Quality Products - Discount Prices!

FREE SHIPPING!
On Orders Over $99

Order Information and Ship Time

Welcome to BestPlaques.com

We offer a great selection of plaques, awards, statues, clocks and
gifts for the best events in life. We have been serving satisfied
customers for over 40 years. We look forward to completing your
order promptly and efficiently.  If you encounter any problems or
|need to order, call us at


 1-800-870-6707 or e-mail:
info@bestplaques.com

 We are a mail order internet business.
 Online Only - No Walk-ins - No Local Pickups
 
Our warehouse is not open for walk-in sales.


 All orders must be placed over our website or
via phone and shipped directly to you via FEDEX.
 
Minimum Order Amounts

Minimum order of $20 worth of product to
The 48 Continental United States via FEDEX Ground
FREE GROUND SHIPPING on orders of $99-up

-----------------------------------------------------

Minimum $20 worth of product shipping to
Hawaii & Alaska - NO FREE SHIPPING

-----------------------------------------------------

Minimum $1500 worth of product shipping to
 CANADA / International Orders / APO's
(No Free Shipping - Call for shipping / handling charges)
We suggest you use a freight forwarding company
for CANADA or International Orders.

----------------------------------------------------


Damaged Packages and Product

LOST or DAMAGED PACKAGES
All damaged or lost packages must be reported to us within
48 hours of the day you receive your order.
We will promptly reship the order and issue a call tag and
FEDEX claim for the distressed items

PRODUCT DAMAGE or DEFECTS
Please inspect your orders.  Credits or replacements
due to manufacturer defect or shipping damages
must be reported within 15 days of delivery


Returns & Restocking Fees

Items can be returned within 15 days of your invoice date.
All returns are subject to approval.
We do not accept refunds on any of our custom engraved plaques.
Call 724-733-8206 for a Return Authorization Number.
All returns are subject to a 30% restocking fee.
Customer is responsible for return shipping costs.
Customer is responsible for arranging return shipping.
Original shipping cost on your invoice is not refunded.
Returned items must be in new condition and returned in original packaging.

Shipping Transit Time Map

This map represents general days in transit via FEDEX GROUND
on orders placed before 1:00 pm EST.  If you place an order after 1:00 pm
please call as we can usually get most orders out up to 2 or 3:00 pm

Orders that require engraving take an additional 1 to 2 days.
Rush services are available.